Since the end of 2013, OBSI’s mandate has been expanded by CSA.
As a result, the number of financial services firms that participate in OBSI has grown to more than 1800, according to a release on the organization’s website.
That release announces OBSI has started recruiting new staff. In particular, it’s looking to bring on “senior investigators with experience and working knowledge of the exempt market to complement our existing team of industry experts.”
It adds these investigators are “assigned cases of the most complex nature or highest profile,” and they “play a critical role in the investigation of client complaints,” of which more are flowing in.