Hélène Michaud, Denise Liston

Decorative pattern

Living Benefits

Claims Clinic: LTC tools, case studies

After several years of sales, claims under LTC policies are beginning to materialize. The role of the claims adjudicator is to educate the claimant about the policy benefits, while paying special attention to what will be required to determine whether the claimant’s limitations and restrictions meet the definition of Activity of Daily Living (ADL) dependency. […]

By Hélène Michaud, Denise Liston |November 24, 2009

6 min read

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