Tim Hortons advises disgruntled customers

August 21, 2013 | Last updated on August 21, 2013
1 min read

Canada’s favourite coffee chain has offered customers a simple suggestion.

Following the release of a humorous complaint letter about the company’s flat coffee lids last week, Tim Hortons has told java lovers they can always ask for its dome-style lids when ordering beverages, reports Financial Post.

Read: Tim Hortons aims to put lid on complaints

FP adds these alternative lids are used for the company’s espresso and latte offerings. The company also offers refillable mugs. Read on for the full letter.

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