Latest news in Conversations

young couple meeting with advisor

Asking the right questions with clients

Including clients in a solution will strengthen relationships


Divorce should prompt investment strategy review, say financial planners

Valuations for property division are tied to the date of separation, rather than the date a divorce is granted

Asian couple meeting financial adviser for investment planning.

Don’t assume clients understand inflation risk

European regulators warn industry to pay special attention to inflation in disclosure and suitability

  • By: Staff
  • September 27, 2022 September 27, 2022
  • 14:58
Top view of business colleague sitting at table during corporate meeting. Businessman and businesswoman discussing new project while sitting in office lobby.

Dealing with ‘quiet quitting’ as a financial advisor

If one of your support staff is not performing to their usual level, it’s worth a conversation

  • By: Todd Humber
  • September 12, 2022 September 9, 2022
  • 13:00
retirement challenge

Advisors need to help clients find purpose in retirement

Promoting personal interests can persuade clients to commit to a retirement plan, says CEO of career transition organization

Yatch in ocean

Advisors must improve how they work with wealthy families

False assumptions and biases limit advisors’ ability to serve the wealthiest clients, suggests a family office consultant

beautiful landscape with tropical sea sunset on the beach

Vacation tips for advisors

To ease client worries, advisors may need to be responsive in case of emergencies

young woman looking awkward

Advice for novice advisors in tough times

How these experienced advisors handled unfavourable economic conditions

pencil erasing credit card debt

Debt in a time of rising rates

How will rising rates affect your clients, particularly those with debt?

  • By: Staff
  • June 17, 2022 June 17, 2022
  • 10:05
ESG investing

Values-based conversations key to ESG investing and KYC requirements

An RIA panel discussed the challenges and opportunities of integrating ESG considerations into know-your-client procedures

Land Development And Growth

Don’t get too far into the weeds of ESG terminology

Whether the label is 'responsible' or 'sustainable' investing, focus on the approaches and not the title, an RIA conference speaker said


How to talk to clients about debt

A holistic approach to clients’ finances can help them prepare for interest-rate hikes and get out of debt faster

Stock market trend business concept and financial prediction uncertainty symbol as a heard of bulls and bears running towards each other to set the direction of an economic forecast.

Coaching clients through a volatile market

Active listening and putting returns in historical context can be effective communication strategies


Success with succession more likely with team approach

A financial advisory team in Oakville, Ont. has found that both clients and the bottom line can benefit when advisors work in tandem

confusing array of advisor titles

Truth in labelling comes for Ontario advisors

As the province adjusts to titles regulation, we look at Quebec’s experience

mom and two daughters

Investor’s inheritance, ESG concerns prompt her to switch advisors

Help this client factor in ESG investing and plan for the future

Acting as attorney for property when your client is family

Best practice calls for separate roles

personality test

Why wealth managers are assessing clients’ personalities

In a more competitive market, insight into a client’s thinking can provide an edge

Darby Lee Young

Client Confidential: Darby Lee Young

Level Playing Field founder discusses investing and accessibility


Millennials working with financial advisors more than robos: report

A global study found 40% of millennials are turning to advisors while only 7% use automated advice

How advisors can incorporate sustainable investing

Investors are increasingly interested in the non-financial impacts of their portfolios

portfolio construction chart

How do you use ETFs in client portfolios?

We asked three advisors

financial report graph

Total cost reporting is coming

Five years into CRM2, the cracks are showing

Chenny Xia

Client Confidential: Chenny Xia

An entrepreneur's complicated relationship with money