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Top Stories in Practice

young couple meeting with advisor

Almost half of Canadian investors plan to switch advisors: survey

After a volatile year in markets, more clients say they're willing to work with multiple providers

Data Processing as System and Business Informatics

Fintech in focus: PureFacts Financial Solutions Inc.

Firm uses AI to select products and identify clients at risk of leaving

woman conducting a video meeting

How to conduct a great job interview

Tips for identifying the right assistant or associate

Happy businesspeople walking

How to improve responsible investing conversations with clients

There’s more to ESG discussions than asking investors what they want to avoid

Diverse People Studying Students Campus Concept

Clients want to save for kids’ education but don’t know how

Canadian parents value post-secondary learning but face challenges saving for it, poll suggests

  • By: Staff
  • June 6, 2023 June 6, 2023
  • 13:52
Business Team Meeting Discussion Connection

How to manage an advisory team

Financial advisors aren't often trained to manage people, but it's an important part of running of a practice

When your child isn’t fit to be your successor

Realizing the person you want to take over your practice isn't qualified can be a dramatic moment. How should you handle it?

International business network with connected lines, worldwide communication for internet of things, finance, trading, blockchain and web technologies, concept wit businessman using tablet computer (International business network with connected lines,

Small, straightforward tech solutions can have big payoffs, OSC TestLab finds

Automating the process of collecting and updating KYC information can provide a significant return


Investors flock to loudest, least skilled voices on social media, finds research

A new paper on finfluencers examines the "wisdom of the anti-skilled crowd"

Data infographic set

Central banks to dominate a digital financial world, Moody’s says

Crypto is too volatile to replace the basic function of money, according to a report

Cyber Protection Lock and Password

Data breach exposed Mackenzie clients’ personal data but not holdings, firm says

InvestorCOM, a vendor of Mackenzie Investments, had data exposed when hackers targeted a secure file transfer service

young couple meeting with advisor

Client satisfaction tumbles with markets: J.D. Power

Lack of personalized advice created a void filled by negative returns, the latest survey says

  • By: Staff
  • May 2, 2023 May 2, 2023
  • 10:52

Mother considers assisted dying upon Alzheimer’s diagnosis

What's the advisor's role?

AI tools for financial advisors are already here

From meeting prep to constructing financial plans, here's how advisors are making use of new tech

  • By: Mark Burgess
  • September 28, 2023 September 28, 2023
  • 13:12

The slow work of converting social media followers to clients

Committing to a platform and showing your personality can help with prospecting

  • By: Mark Burgess
  • September 22, 2023 September 22, 2023
  • 08:33

Should advisors be afraid of AI?

There’s still room for human coaching in investing

Getting to the bottom of dementia, PoA concerns

In a hypothetical scenario, a client and power of attorney are at odds

How to protect older investors from digital fraud

Setting up verification methods with clients can help prevent them from being fleeced

When (you’re told) a new client wants a complicated investment strategy

Inheriting a client doesn’t mean cutting corners with KYC

Picking apart the idea of a stock-picker’s market

Evidence doesn’t support active management, so why do some advisors?

Addressing advisors’ misguided beliefs

Opinion: Here are three ideas to promote evidence-based practices

  • By: John De Goey
  • September 19, 2023 September 19, 2023
  • 10:51

Halfway through an SRO ban, ex-rep agrees to new suspension

An OSC enforcement action against a former rep has extended an existing suspension

Help retired clients avoid high-pressure sales tactics

Be sensitive to the psychology and life-stage perspective of retirees

  • By: Al Emid
  • November 6, 2013 May 2, 2023
  • 07:00

Advisors can do more to help their clients relax in retirement

Retirees are re-assessing how they deal with financial markets

  • By: Al Emid
  • October 30, 2013 May 2, 2023
  • 07:00

The whole picture: Understanding the needs of aging clients

The process of aging can take its toll

So you want to start a podcast

Two portfolio managers explain why their podcast has run successfully for more than five years

  • By: Melissa Shin
  • September 25, 2023 September 25, 2023
  • 16:12

How to improve your out-of-office messages

The point of a vacation auto-reply is to let the receiver know exactly how to proceed in your absence

Are high rates affecting the market for books of business?

Any impact of higher borrowing costs is subtle, as many factors can determine the value of a practice