IIROC has released a FAQ on client relationship management.

Issues IIROC addresses include:

  • Does the requirement to provide pre-trade disclosure of charges apply to trades in segregated funds?
  • Many accounts charge a standard amount or standard percentage for all or most account trades. Is pre-trade disclosure necessary in advance of each trade if the same amount/percentage is charged for all or most trades?

Read: IIROC republishes remaining CRM reforms

  • How do order execution only dealers provide the necessary pre-trade disclosure for pending mutual fund trades?

Read more here.

Also read:

Help clients understand CRM2

Don’t lose clients over CRM2