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Keyword: OBSI

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man checking stocks on newspaper and tablet

The director will focus on consumer issues

Senior Couple With Financial Advisor At Home

Complaints about investment firms increased 12% year over year

Notepads

Proposed rules may put OBSI in a position where it's viewed as having a regulatory function, a letter warns

Emotional Stress, Bankruptcy, Finance

Suitability remains the top issue

Concept of important choices of a businessman, Business Challenge

CSA will continue to monitor the industry’s approach to OBSI’s recommendations on investor compensation

  • By: Staff
  • August 15, 2019 August 15, 2019
  • 14:04
Beijing, China - October 15, 2013: Portrait of a Elderly Chinese men enjoying a game of cards with friends in the surroundings of the Temple of Heaven in Beijing, China.

Seniors make up 30% of the population, but account for 38% of the complaints made to OBSI

  • By: Staff
  • July 18, 2019 July 18, 2019
  • 13:16
Business adviser analyzing financial figures denoting the progress in the work of the company

Revisions modernize ombudsman's terms of reference

  • By: Staff
  • December 19, 2018 December 19, 2018
  • 13:07
Toronto skyline in financial district

In its March report, the watchdog found ``insufficient'' controls in place to prevent sales of unsuitable financial products

CSA, IIROC and the MFDA have released a joint notice, Complying with requirements regarding the Ombudsman for Banking Services and Investments. The notice highlights concerns about some registered firms’ complaint handling systems and participation in OBSI’s services, and sets out potential regulatory responses. In the notice, the regulators say that, though OBSI’s compensation recommendations aren’t […]

  • By: Staff
  • December 7, 2017 August 21, 2018
  • 11:56

The Ombudsman for Banking Services and Investments (OBSI) opened 350 investment-related cases in 2016, an increase of 17%, reveals the ombudsman’s annual report. However, complaints related to mutual funds dropped 3%, though they remain the number one product investors complain about, representing 44% of cases. Common shares or equities represented 34% of cases, but no […]

  • By: Staff
  • March 16, 2017 August 21, 2018
  • 14:04