Cindy Jenner Cowan

Transitioning best practices (Part 2)

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By Cindy Jenner Cowan |August 7, 2013

4 min read

Exit planning: Building your own retirement plans (Part 1)

When it comes to retirement, advisors are the first to tell their clients how important it is to plan

By Cindy Jenner Cowan |July 31, 2013

4 min read

Technology, platforms and competing in today’s marketplace

Clients have become better educated about the principles of investing and the qualities they expect from their advisors, so the need to learn about new tools and processes to meet clients’ demands will only increase in the future. This makes it necessary for advisors to understand which tools and processes are available, and the amount […]

By Cindy Jenner Cowan |December 1, 2008

4 min read

Hire and retain talented team members

(August 2008) Regardless of their length of time spent in business, their method of revenue generation or the type of services they offer, advisors generally have too much work to do and too little time. As we discussed in earlier columns, unusually successful advisors typically put two activities — business development and client relationship management […]

By Cindy Jenner Cowan |August 18, 2008

6 min read

Surround yourself with talented team members

Regardless of their length of time spent in business, their method of revenue generation or the type of services they offer, advisors generally have too much work to do and too little time. As we discussed in earlier columns, unusually successful advisors typically put two activities — business development and client relationship management — above […]

By Cindy Jenner Cowan |August 15, 2008

5 min read

Understand process, and thrive

(June 2008) A thriving services practice does not have the option of running on autopilot but consistent processes are, without doubt, the single biggest contributor to reliable and quality service delivery to clients. Even without superior functionality, the consistent, repeatable and most reliable service will always win — it may not be the best, but […]

By Cindy Jenner Cowan |June 9, 2008

4 min read

Autopilot not an option

(March 2008) Many advisors believe their current modus operandi has been the reason for their success and, consequently, they are reluctant to change any part of their practice. Failing to distinguish between the things contributing to your current level of success and the behaviours that limit, or even detract from, moving to the next level, […]

By Cindy Jenner Cowan |March 24, 2008

4 min read

Exit Planning: Closing up shop

(December 2007) The process of selling a practice or book of business can be a standard business transaction. But it is not quite cut and dried because a practice in transition is a dynamic environment. The ‘real’ work truly begins once the sale has closed. This is a busy time for both the seller and […]

By Cindy Jenner Cowan |December 17, 2007

5 min read

Exit planning: Documenting the deal

(November 2007) Many advisors engaged in the process of buying or selling their book of business tend to focus exclusively on valuation and the final purchase price. In reality, the terms you negotiate and document, along with plans for managing client retention overall, are far more important and far more valuable. Once sellers and buyers […]

By Cindy Jenner Cowan |November 21, 2007

4 min read