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Keyword: CRM

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IIROC staff argued the non-compliance was "a wilful business decision"

photo of hands holding pen under document and pressing calculator buttons

Most investors don't understand the concept of embedded compensation, such as trailer fees

Senior Couple With Financial Advisor At Home

A new report from IFIC and BEworks offers insights for advisors and dealers

  • By: Staff
  • March 6, 2019 March 6, 2019
  • 15:08
Young business woman suffering stress working at office computer

They're also more likely to switch advisors than other generations

  • By: Staff
  • October 4, 2018 October 4, 2018
  • 11:48

CRM2 reporting by firms is good, but it could be better. That’s the finding from the MFDA, which published a bulletin and report on Tuesday outlining the results of its examinations and CRM2 sweep last year. “Overall, we have found that members have made reasonable attempts to comply with the new CRM2 requirements,” says the […]

  • By: Staff
  • January 31, 2018 August 21, 2018
  • 12:48

Clients increasingly say their advisors improve their return on investment (ROI), reveals a Pollara report commissioned by IFIC. Read: Can you deliver investors’ return expectations? The proportion of clients who strongly agree with this statement increased to 47% in 2017 from 39% last year. Read: How to increase returns by 1.5% The question is, do […]

  • By: Staff
  • November 22, 2017 August 21, 2018
  • 14:34

Clear communication is required on a certain issue

  • By: Staff
  • October 2, 2017 August 21, 2018
  • 13:56

You won't believe who investors think pay their fees

  • By: Staff
  • July 12, 2017 August 21, 2018
  • 17:01

Remove one conflict, create another?

The role of investment outperformance as a differentiator between advisors is rapidly diminishing. Now more than ever, client relationships set the foundation for a successful and lasting practice. Industry-wide research confirms this shift. For example, a 2014 Spectrem Group-Vanguard study found that affluent investors gave more weight to communication, trustworthiness and transparency than to fees […]